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Call Center Scheduling Specialist - Full & Part Time

Do you have Call Center experience? Are you looking for a great workplace where your skills will help you get ahead? Finicity Corporation, the makers of Mvelopes, is looking for the very best people to be Scheduling Center Specialists. As a member of the Finicity Scheduling Team you will be responsible for the following:
Making outbound calls to warm leads to schedule coaching appointments
Making confirmation calls after sales presentations
Handling inbound calls to assist customers in resolving issues
Providing exceptional customer experiences
Completing other duties as they are assigned
Full-time positions are now open for all shifts, Monday through Saturday. Part-time positions are open with a preference for evening hours. Finicity is closed on Sundays.
Benefits
Full & Part time positions available for all hours.
Competitive compensation
Employee benefits programs including, but not limited to, health insurance, paid personal leave, paid holidays, and 401k
About Finicity
Finicitiy is a leading Internet and mobile software services company specializing in the development and delivery of financial productivity applications for personal and business use. Finicity was founded in 1999 and currently has offices in Buford, GA and South Jordan, UT. Finicity is a privately held company.
Finicity seeks to empower its customers with intuitive and automated technology products which deliver real-time financial information in a meaningful context. In 2002 Finicity released Mvelopes.com, its first solution built upon its patented Mobile Application Platform. A subsequent release in 2004 moved Mvelopes.com to a completely web-based application-the first online personal budget software of its kind. Mvelopes.com has quickly become one of the leading personal budgeting solutions available today. Mvelopes.com was honored by PC World with the prestigious 2006 World Class Award and named one of "The 100 Best Products of Year" by the magazine's editors, and named one of "The 4 Best Money Managers" by Success Magazine.
Finicity actively searches for new ways to bring financial information and services to its customers in an easily accessible and meaningful format to help them maximize their financial success.
High School Diploma required, Bachelor's degree preferred
Call Center experience preferred
Experience in customer service highly desirable
Highly enthusiastic, positive-minded, customer focused, and service-oriented
Exceptional phone skills/etiquette and interpersonal skills
Excellent English language skills, including a clear speaking voice and good use of grammar
General computer skills required
Spanish language skills are not required but are helpful
Contact: Human Resources
Email: hr@finicity.com
Please email a copy of your resume and cover letter to: Finicity Corporation, Attn: Scheduling Specialist Position
Email: HR@finicity.com
Positions will remain open until filled.

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