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Customer Care Specialist

Landmark Home Warranty, a Utah-based home warranty company, is seeking a Customer Care Specialist to join our growing team.
Our Customer Care department is responsible for coordinating requests for service from the initial phone call or online submission, through completion. This includes working as a liaison between our clients and independent contractors to ensure friendly, effective, and efficient service is provided.
Our company culture is extremely important to us as a team! If you are looking to work in a pleasant atmosphere, and with a company that will reward you for great performance, submit your resume to brandie@landmarkhw.com.
Full Time Schedule: 40 hours a week
Monday through Friday 11:30am - 8:00pm, with rotating weekend days
Benefits: Full medical, dental, vision, 401K, and life insurance and disability benefits after 90 days.
Compensation DOE
Drug Test and Background Check required
EOE
To be a part of this great team, we ask for the following:
1. Strong problem solving skills.
2. Excellent verbal communication skills with professional telephone etiquette.
3. Basic written communication skills.
4. Knowledge of Microsoft Office Suite.
5. 1+years customer service experience preferred.
6. Data entry proficiency, 35 WPM minimum.
7. Current knowledge or drive to learn and maintain a working knowledge of industry systems and processes.
Contact: Dawn Valdez
Email: dvaldez@landmarkhw.com
Please cover letters and resumes to dvaldez@landmarkhw.com.

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