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Chiropractic Office Manager

WHO WE ARE:
We are a Board Certified NUCCA Chiropractic Clinic (only 27 other Board Certified doctors on Planet Earth!) and run a very large Nutritional Department. We focus on the preventative side of health care, looking for the cause of Health, not Disease.
We run a very fast-paced and busy office and we are looking for a person who can greet patients with a smile throughout the whole day and be proactive in daily tasks.
WHAT WE ARE LOOKING FOR:
The best of the best! Our speciality in health care requires a staff that is like minded, fully warranted, and understands how quality care and service create painless, priceless and referring success to the whole team.
Applicants' personality should find things to do and stay busy to insure the office runs smoothly, helping our patients feel welcomed and well taken care of.
Applicant must have customer service or sales background and an interest in health (alternative or medical).
DAILY DUTIES SNAP SHOT:
-Greet every patient welcomely
-Manage phones/messages and email correspondence.
-Schedules appointments and handle follow up with patients.
-Check out patients, pull products, re-schedule appointments.
-Handle retail sales over phone and over counter.
-Maintain the reception area.
-Knowledgeable on procedures.
-Maintain patient records and updates personal and financial information.
-Manage account receivable and payable.
-Maintain business office inventory and equipment.
-Scheduling equipment service and repairs when needed.
-Responds to emergencies, if needed.
-Protects patients' rights by maintaining confidentiality of personal and financial information.
-Maintains operations by following policies and procedures; reporting needed changes.
-Contribute to team effort.
-Have a great time!
REQUIRED SKILLS:
-A Bachelors Degree.
-Manage All Accounting (A/P and A/R) using Quickbooks online.
-Proficiency with both Mac and PC proprietary software systems and applications, including: Chirotouch, Excel, Word, Dropbox, Outlook/Email, Schedulers, POS systems, etc.
-Create employee schedules every 2 weeks.
-Organize and conduct weekly staff meetings.
-Keep front desk clean and organized.
-Help manage and update monthly marketing flyers and promotions throughout office.
-Participate and advertise with our online presence: Website, Facebook, Podcasts, etc.
-Update email lists through ConstantContact.
-Request and collect patient testimonials.
-Update patients information into system as needed. Keep patient records current -- to include filing, scanning, maintaining paper and electronic chart documents as needed.
-Manage all Office Communication: Handle phone, email, and fax correspondence, including online correspondence with patients, healthcare providers and affiliates, contractors, vendors, business associates, other affiliates and external partners, text messages (our company's main communication), and to ship orders when needed to patients. etc.
-Manage Inventory Weekly.
-Medical billing and coding. Handle highly confidential, sensitive, and legally privileged information with absolute adherence to Federal and State patient privacy laws including HIPAA regulations.
-Bi-lingual is a plus.
-Seek out company revenue - make new appointments over phone, and set up free consultations.
-Must have personal smartphone with a data plan (iPhone preferred)
REQUIRED CHARACTERISTICS:
- Assist patients by phone or in person with a smile and be helpful.
- Ability to effectively set priorities, meet deadlines, manage multiple tasks and projects, execute good judgment.
- Be a fan! Be a patient! Talk the walk!
- Ability to maintain true attention to detail and overall organizational strategy, positivity, professional demeanor, self-motivation and drive in a fast-paced, changing, and occasionally stressful environment. Simply put: be able to create, manage, delegate and keep a to-do list.
- Did we mention Magnificent multi-tasking abilities?
- Ability to delegate, initiate, and work independently.
- Excellent, professional, oral and written communication and overall interpersonal skills.
- Strong abilities in self-motivation, self-monitoring, self-assessment, and self reporting.
- Ability to quickly learn, implement a new campaign, and utilize new computer software as directed.
- Other unique qualifications that further improve overall productivity, space design and utilization, and overall work environment.
- Have a great attitude, don't take things personally, and run a professional office you can be proud of.
Contact: Camille Saleeba
Email: health@jackstockwell.com
Email your Resume, Cover Letter, and at least Two Business References to:
Camille @ health@jackstockwell.com

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