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Scheduling Center Specialists - F/T and P/T Positions

Are you ready to take your call center and appointment closing skills to the next level? Finicity Corporation, the makers of Mvelopes, is looking for individuals with proven skills to fill the position of Scheduling Center Specialist. As a member of the Finicity Scheduling Team you will be responsible for the following:
- Making outbound calls to warm leads to schedule coaching appointments
- Making confirmation calls after sales presentations
- Handling inbound calls to assist customers in resolving issues
- Providing exceptional customer experiences
- Completing other duties as they are assigned
Part-time positions are open with a strong preference for evening hours. Finicity is closed on Sundays.
Finicity is currently located at 859 West 106th South in South Jordan, but beginning in October we will be relocating to Vine St, in Murray, right next to the Trax and FrontRunner stations at 53rd South.
Benefits
- Competitive compensation
- Opportunities for flexible and full-time hours
- Employee benefits for eligible employees include, but not limited to, health insurance, paid personal leave, paid holidays, and 401k
About Finicity
Finicitiy is a leading Internet and mobile software services company specializing in the development and delivery of financial productivity applications for personal and business use. Finicity was founded in 1999 and currently has offices in Buford, GA and South Jordan, UT. Finicity is a privately held company.
Finicity seeks to empower its customers with intuitive and automated technology products which deliver real-time financial information in a meaningful context. In 2002 Finicity released Mvelopes.com, its first solution built upon its patented Mobile Application Platform. A subsequent release in 2004 moved Mvelopes.com to a completely web-based application-the first online personal budget software of its kind. Mvelopes.com has quickly become one of the leading personal budgeting solutions available today. Mvelopes.com was honored by PC World with the prestigious 2006 World Class Award and named one of "The 100 Best Products of Year" by the magazine's editors, and named one of "The 4 Best Money Managers" by Success Magazine.
Finicity actively searches for new ways to bring financial information and services to its customers in an easily accessible and meaningful format to help them maximize their financial success.
- High School Diploma required, Bachelor's degree preferred
- Call Center experience strongly preferred (all but required)
- Experience in customer service highly desirable
- Sales and Closing skills are a huge advantage
- Highly enthusiastic, positive-minded, customer focused, and service-oriented
- Exceptional phone skills/etiquette and interpersonal skills
- Excellent English language skills, including a clear speaking voice and good use of grammar
- General computer skills required
- Spanish language skills are not required but are helpful
- Must be legal to work in the United States
- All employees must complete a background check and a review of references and work history
Contact: David Hansen
Email: hr@finicity.com
Please email a copy of your resume and cover letter in MS Word or Adobe pdf to: Finicity Corporation, Attn: Scheduling Specialist Position. Email: HR@finicity.com

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