Host/Hostess
3.
4 South Jordan, UT South Jordan, UT $12 - $14 an hour $12 - $14 an hour 4 days ago 4 days ago 4 days ago Job Title:
Host/Hostess Job Overview:
The Host/Hostess at Red Robin plays a vital role in providing exceptional hospitality to our guests, ensuring a warm welcome and efficient seating while coordinating To-Go orders.
Reporting directly to the Assistant Manager, this position requires excellent communication skills, a friendly demeanor, and the ability to thrive in a fast-paced environment.
The Host/Hostess is responsible for creating a positive first impression, managing guest flow, and upholding Red Robin standards of service.
Responsibilities:
First Impressions:
Greet guests warmly and make them feel welcome, providing a memorable start to their dining experience.
Seating Guests:
Escort guests to their tables promptly, considering their preferences and any special needs.
Reservation Management:
Take reservations and manage waitlists efficiently, ensuring smooth seating arrangements for all guests.
To-Go Coordination:
Handle To-Go orders with precision, following Red Robin standard operating procedures to provide exceptional service.
Customized Connection:
Identify and cater to the individual needs of each guest, making personalized connections to enhance their dining experience.
Promote Atmosphere:
Create a warm and inviting atmosphere, exhibiting an outgoing personality that contributes to a positive dining environment.
Crowd Management:
Handle crowds effectively, putting guests at ease and managing seating accordingly to maintain a smooth workflow.
Large Parties:
Manage large parties efficiently, explaining seating options and wait times while addressing any concerns or escalations from guests.
Section Management:
Open and close sections based on the volume of guests, ensuring optimal seating arrangements and workflow.
Dining Area Maintenance:
Rearrange furniture as needed, retrieve high chairs, and assist with maintaining cleanliness in the dining area.
Phone Handling:
Answer phone calls, handle seating requests, and provide assistance to guests over the phone with professionalism and efficiency.
Additional Duties:
Inflate balloons, perform restroom checks, assist servers with table clearing and resetting, and deliver silverware to guests as needed.
To-Go Functions:
Take accurate To-Go orders, explain menu items, assemble orders accurately, and deliver food to guests, including curbside service when applicable.
Payment Handling:
Handle cash transactions accurately, make change, and process credit card transactions securely and efficiently.
Qualifications:
High School degree or equivalent preferred.
No experience required; strong interpersonal and communication skills are essential.
Ability to work in a fast-paced environment with excellent organization and problem-solving skills.
Must be comfortable handling cash accurately.
Equipment:
I-pad, computer/POS system, telephone, trays, tables, chairs, high chairs, coffee maker, dish machine, etc.
Personal protective equipment as required by Red Robin and local Health and Safety Departments.
Work Environment:
Typical restaurant environment with varying temperatures; may experience sudden changes in temperature while taking To-Go orders outside to guests.
At Red Robin, we value exceptional service and strive to create memorable dining experiences for our guests.
If you have a passion for hospitality, excellent communication skills, and enjoy working in a dynamic environment, we encourage you to join our team as a Host/Hostess.
Become a part of our welcoming atmosphere and contribute to our commitment to providing outstanding service to every guest, every time.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
4 South Jordan, UT South Jordan, UT $12 - $14 an hour $12 - $14 an hour 4 days ago 4 days ago 4 days ago Job Title:
Host/Hostess Job Overview:
The Host/Hostess at Red Robin plays a vital role in providing exceptional hospitality to our guests, ensuring a warm welcome and efficient seating while coordinating To-Go orders.
Reporting directly to the Assistant Manager, this position requires excellent communication skills, a friendly demeanor, and the ability to thrive in a fast-paced environment.
The Host/Hostess is responsible for creating a positive first impression, managing guest flow, and upholding Red Robin standards of service.
Responsibilities:
First Impressions:
Greet guests warmly and make them feel welcome, providing a memorable start to their dining experience.
Seating Guests:
Escort guests to their tables promptly, considering their preferences and any special needs.
Reservation Management:
Take reservations and manage waitlists efficiently, ensuring smooth seating arrangements for all guests.
To-Go Coordination:
Handle To-Go orders with precision, following Red Robin standard operating procedures to provide exceptional service.
Customized Connection:
Identify and cater to the individual needs of each guest, making personalized connections to enhance their dining experience.
Promote Atmosphere:
Create a warm and inviting atmosphere, exhibiting an outgoing personality that contributes to a positive dining environment.
Crowd Management:
Handle crowds effectively, putting guests at ease and managing seating accordingly to maintain a smooth workflow.
Large Parties:
Manage large parties efficiently, explaining seating options and wait times while addressing any concerns or escalations from guests.
Section Management:
Open and close sections based on the volume of guests, ensuring optimal seating arrangements and workflow.
Dining Area Maintenance:
Rearrange furniture as needed, retrieve high chairs, and assist with maintaining cleanliness in the dining area.
Phone Handling:
Answer phone calls, handle seating requests, and provide assistance to guests over the phone with professionalism and efficiency.
Additional Duties:
Inflate balloons, perform restroom checks, assist servers with table clearing and resetting, and deliver silverware to guests as needed.
To-Go Functions:
Take accurate To-Go orders, explain menu items, assemble orders accurately, and deliver food to guests, including curbside service when applicable.
Payment Handling:
Handle cash transactions accurately, make change, and process credit card transactions securely and efficiently.
Qualifications:
High School degree or equivalent preferred.
No experience required; strong interpersonal and communication skills are essential.
Ability to work in a fast-paced environment with excellent organization and problem-solving skills.
Must be comfortable handling cash accurately.
Equipment:
I-pad, computer/POS system, telephone, trays, tables, chairs, high chairs, coffee maker, dish machine, etc.
Personal protective equipment as required by Red Robin and local Health and Safety Departments.
Work Environment:
Typical restaurant environment with varying temperatures; may experience sudden changes in temperature while taking To-Go orders outside to guests.
At Red Robin, we value exceptional service and strive to create memorable dining experiences for our guests.
If you have a passion for hospitality, excellent communication skills, and enjoy working in a dynamic environment, we encourage you to join our team as a Host/Hostess.
Become a part of our welcoming atmosphere and contribute to our commitment to providing outstanding service to every guest, every time.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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